Welcome to the Support Center
Please submit a ticket to our Service Desk if you have a problem with your customer or driver account or user-related questions.
Descartes’ Service Desk and Expertise Centers are critical to the success of our customers. Following ITIL principles, the Descartes portal helps our customers manage their service needs 24 hours a day, 365 days a year. It allows them to track the progress of reported issues and improvement requests and access a knowledge base for self-help.
Have an Urgent Question?
Check out the FAQs below and contact our team if you need further assistance.