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Aljex Knowledge Base
This database has the answer to 90% of our tech support questions. Type in a keyword, or choose one of the subjects from the category box.

The less you type in, the better the results. For Instance, a keyword "agent" gets better results than "agents"
 
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Aljex Support



If you need help or support:

1) Fastest Help! Help Yourself and check our support database above. It has the answer to 93-95% (and growing) of the questions that our support team is asked.

2) On-line videos. 24 hours a day there is someone on a video just waiting to show you how to use our features. Many of the videos are only a couple of minutes and they get right to the point.

3) E-support. You put in a request, we respond! 88.5% of these requests are handled within 5 minutes.

4) Internet Speed Test. If your system is running slowly, we recommend running an internet speed test to verify that your connection is stable.

5) Phone support. If you need phone support, we always need the four basics: A) your company name, B) your login name, C) the pro# and D) a good description of your question or problem. Having this information will get you the fastest results. Call (732) 357-8700 to speak directly to one of our tech support team members.

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