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Aljex Software - References

Aljex Software - References

Robyn, I have bragged far and wide about the awesome support that I receive from Aljex.   I keep all of the responses I get in a folder so that I can go back and refresh – it’s perfect for me.  Their writing skills are awesome, as is their knowledge.  Their tools are impressive and they have a great attitude to boot.  I appreciate every one of them and every bit of help that they give me, and that’s a lot – just ask them.  :)

Thank you for your time today.  I really enjoyed it and it’s got me off to a good start with A/P.

Lynn Mull
Eagle Transportation Services, Inc.
Gainsville, GA
…..YOU ( as in Robyn ) have been helpful, VERY helpful…whereas I sometimes get more formal/cold/hard to figure replies back from other support teams in other companies.
Your reply was what support SHOULD be, it breeds good relations and customer service. Keep up the good work ! Not everyone responds as you have.

It’s attitudes like yours that create success and goodwill. I wish more folks were like you.

Jim P
Taylor Truckline
Northfield, MN
Thanks for the follow up. Training classes have been well run and very informative. As with any new program, just getting into it and getting used to it is the best way to learn.  I have been working with the help desk and support on a few issues and they have been great as well responding in a timely manner and helping us out.  We know we made a good decision!

Bryan Fary
ABC Logistics, Inc.
Archdale, NC
Aljex is imminently scalable, and our business is the proof of that. In just over 2yrs we have been able to grow our business from just 5 employees to almost 45, and without missing a beat or having any systems issues whatsoever. I firmly believe we will be able to say that in 2 more years when we have 150 employees. We have been able to make the system work for us at each juncture in the growth of our business.

... the reason why I still work with Aljex is due to the simplicity and adaptability of the systems. The ability to collaborate not only with Aljex, but with its other brokers to find solutions that work for the whole ecosystem where applicable.

David Broering
NFI Industries
Cherry Hill, NJ

"....we had two offices in 2010 and did about 5 million in brokerage.
Since then we have grown to 90 million with 31 offices.  We feel that the fact that Aljex is web based and so easy to implement are major factors to our success.  We also feel that Aljex has a gives the the right mix of power and simplicity which enables our brokers to succeed."

Greg Paulson, CFO
Jerome, ID
Hi Robyn – thank you so much for the follow up.
Btw – support was able to help me yesterday with one of the more important issues that we were confused about having to do with the text on the carrier confirmation, so that one is out of the way. I was also able to spend quite a bit of time yesterday pouring through the set up screens and experimenting with the settings real time with a live load in Vision. I freaked Ike right out by tracking his cell phone in a load using Macropoint. He is now so excited about Aljex, Epay and Macropoint. He called me on his drive home and talked non stop about all the things he is seeing that we are going to be able to do. He never calls me on his way home.
Starting to feel like we are turning the corner…
Thanks for all your help.

Doug Hazen
AMAC Logistics
Chandler, AZ
I think we did it.  We aren’t quite Neo in the Matrix, but Addison Foods is definitely more digital that ever before.  I really have been impressed with how quickly our employees have taken to the software and how little blowback I have received.
Big thank you to you and your team for walking us through this process.

David A. Wright
Addison Foods, Inc. | Addison Transportation

Addison, TX
Hi Robyn,
Thanks – awesome – loving you guys more and more
Stay warm and hope you are not digging out of too much snow

Hayden Lynch
Box Truck Logistics, LLC
Glendale Heights, IL

Addison Transportation had used the same software for 15 years before going live with Aljex in December 2013.  After our operations staff became comfortable with Aljex I noticed we were also becoming more efficient in our jobs.

In comparing our load count in October 2014 with Aljex to our load count in October 2013 with the old software,  Addison Transportation is up 34% along with an increase in our profitability.  There are a number of factors affecting this increase but clearly Aljex Software has a significant impact on our load volume and profitability!

Step Perfilev
Addison Transportation
Addison, TX
If you haven’t used Aljex, you really don’t know what you are missing.
I have employed Aljex at two different companies now since 1997. Seeing their software changes/upgrades over the years has been impressive. Always current and in some cases inventive because of their customer base and intuitive staff.

From ease of use by operations, reports for sales and management to safe & secure data control, Aljex is constantly improving. The scanning capabilities has allowed us to have more office space without a wall full of filing cabinets.
When I assumed my current position with Salem and started its Brokerage Company, I did so with the request that our software of choice would be Aljex. Certainly cost was a consideration but the competition couldn’t touch Aljex when you encompass all that you get with Aljex.

So you have an idea or tweak you would like to have on Aljex, you would be very surprised how quickly Aljex can respond and ‘hook you up’!

From Brokerage to Intermodal to LTL Consolidation/Manifesting as well as trucking and warehousing, Aljex has always been ahead of the game to provide us the tools which in-turn increased our profitability.
Thank you Aljex for your partnership in business.

Danny Doutt
Salem Global Logistics
Winston-Salem, NC
Michelle, Thank you so much for all of your dedicated time! You are always trying to help me!!

Don Siegel
Rose Trucking Corporation
Carteret, NJ


I just wanted to pass on a few thoughts to you about my interactions with Robyn since I first met her in April at the TIA Convention.   I have had countless phone and email conversations with her over the last eight months.  I have found Robyn to be very professional, personable and patient.   She has always been there to help me in a prompt fashion throughout the software decision making process no matter how insignificant or important my questions have been.

Even though I have only dealt with the Aljex Support Staff for just a few weeks, I have immediately formed a good opinion about them.   The Support Staff is always available, helpful and no question is a stupid question.

Kevin Kokjohn
Addison Transportation
Addison, TX
Dear Joan and the Level One and Aljex Teams,

Thank you very much for completing the setup. I’ve checked and everything has come across as expected.
Overall I wanted to share with you that I’ve been extremely pleased and impressed with the overall setup and implementation of the EPay Manager and Aljex interfaces. Everything we’ve tested appears to be working AS DESIGNED with no remaining issues outstanding. I’ve worked with multiple other software companies in the recent past and your execution has been the best. We appreciate your ongoing support and partnership and look forward to moving into Phase 2 with full rollout tomorrow. Thanks again! - John

John Meyer
JandB Group 
St. Michael, MN
Great job.  Thanks for being an excellent biz partner. 

Doug Miller
Plano, TX
Hi Robyn -
Just to let you know that your tech support folks are fantastic!  Every
time I call or email, they respond immediately to my concerns.
Please tell them to keep up the good work!

Don Siegel
Rose Trucking Corporation
White Rose Inc.
Carteret, NJ
We really appreciate your teams knowledge and dedication to your software. Looking forward to getting into it for years to come.

Patrick Riffel
HPC Transportation Brokerage
Saginaw, MI
Hi Michelle, everything is going great!! I love Aljex, the system and everything about it :)
Thanks for checking in

Liza Sparks
Big Cat Trucking
Evergreen, CO
You guys are the best!

Raymond Sciuckas
Fastmore Logistics
Bensenville, IL